The imageOne Way

imageOne's Purpose is to Deliver the X to everyone, every day, and every time.

What is the X? The X is genuine care that consistently drives extraordinary energy, actions, and experiences.

Our business is to optimize your print and document environment by implementing a managed print program. We support your team in creating a better office workflow by automating your document process, securing your print devices, and providing you with the latest tools and software that protect your organization from data breaches and cyberattacks.

We are proudly an HP-certified print partner. That means that our print techs literally have HP on speed dial for everything from tricky print problems to device, product, and software recommendations. We also work closely with major manufacturers including Xerox, Canon, Brother, and Minolta.

By anticipating your needs, we'll help you realize your business goals. With meaningful connections, we create extraordinary relationships that last. Our team is united by an unwavering commitment to client success. We are passionate about what we deliver and how we deliver it — and we are proud to call it the imageOne Way.

Our Values

Passion to Deliver the X

Everyone
Everyday
Every time

Always Improving

Learn
Grow
Innovate

eXtraordinary Execution

Easy
Efficient
Reliable

Open and Honest

Integrity
Humility
Vulnerability

imageOne Cares

Karla and Roger visited Forgotten Harvest where they bagged 4,600 lbs. of SlimJims for local people in need.

Jenn and her daughter scooped ice cream for Detroit Water Ice, whose initiative is to provide basic necessities and services to the homeless of Detroit.

Dawn volunteered at the Humane Society by cleaning cages and litter boxes, refilling food and water dishes, and giving each cat some much needed quality time.

Matt had the privilege of taking down the Healing Field flags that were placed in memory of the September 11 victims for his Community Day.

Josh and friends spent MLK day volunteering at the local schools by writing letters to first-responders, veterans, and soldiers serving abroad. They also helped prepare custom-made blankets for those in need.

Anthony, Chuck, Denny, and Ed passed out hot chocolate for the Make A Wish 5k and 15k participants.

Emily worked the phonebank at a radiothon supporting the Detroit Dog Rescue, who rescue nearly 80-100 dogs at any given time.

Matt and AJ spent their Saturday cleaning up the desert they frequent at. They inspired other hikers in the area to pick up trash as they go too!

Andrea spent her community day raising awareness on how to fund her Public Safety Department so that the local neighborhoods can get the treatment they deserve.

Connie and Sam traveled through the local neighborhoods and collected $300 worth of returnables for St. Mary’s Church Young Adult Philanthropy Fund.

Meet the Team

Aisha joined the Implementation Specialist team in 2022. Aisha enjoys spending quality time with her son and family on weekends. She loves karaoke and her favorite ice cream flavor is coffee.

Aisha Chambers

Ameera is an MPS technician supporting one of our downtown Detroit customers. Most weekends, you'll find her in the ring at regional dog shows, competing with her Borzoi.

Ameera Hoffman

When she's not helping the imageOne team in her role as Controller, Amy enjoys shopping, boating, and spending time with friends and family.

Amy Stone

Andrea has been with imageOne since 1995 as a Managed Print Specialist. She is an avid golfer and snowboarder, and mentors young ladies through Vista Maria. If you buy her an ice cream, please make it Pralines & Cream.

Andrea Ratajski

Bill loves spending time outdoors, whether it's walking his two dogs, Nash and Chance, golfing, or having dinner with his wife al fresco.

Bill Costner

Brad enjoys travel, spending time with his family, playing baseball, and hiking. He joined our Managed Print Specialist team in 2013, and considers Jackson Hole, Wyoming his ideal vacation getaway.

Brad Foster

Brian has been working as a technician since 1996. He’s married with a son and a daughter. In his spare time he can often be found working with one or another community theater group. Whether as an actor, director, stage hand, or writer, he’s always working to earn applause.

Brian Trippel

Carol joined our team in 2019, and is continuously improving in our Continuous Improvement Department. She love adventures of all types. Her favorites include traveling to all of our national parks, whether camping or backpacking.

Carol Plas Lemley

When he's not working as an MPS Technician, you'll find Chris making music. As a bassist with the symphonic octet Two Star Symphony, his nights and weekends are filled traveling to rehearsals and gigs with his wife.

Chris Bakos

Our Michigan Service Team Lead, Chris, enjoys kayaking, camping, digital art and collects Jurassic Park memorabilia!

Chris Fernandez

Chris is an avid outdoorsman and enjoys biking, skiing, and hiking. His favorite vacation spot is Aspen or Vail, Colorado. Chris is a managed print specialist on our sales team.

Chris Mee

Chuck works on our MPS tech team based in Columbus, Ohio. His weekends include lots of college football and a regular Sunday night bowling date with his wife.

Chuck Krebs

Chris has nearly 40 years of experience as an MPS technician and works out of the iO St. Louis office. As an avid deer hunter, he loves the fall and getting out into the woods deer hunting with his daughter.

Chris Christeson

This proud Buckeye is our Associate Director of Remote Services in Columbus. He watches Ohio State "dominate" athletics (his words), and coaches kids track and basketball. He breaks away from sports to complete his honey-do list and spends time with his wife and kids.

Colin Hansen

Colleen joined our growing sales team in 2021, and enjoys watching and playing sports. She plays in a recreational sand volleyball league year-round and volunteers for various nonprofit organizations in the Chicago area that focus on fighting extreme poverty and giving back to underprivileged communities. She enjoys spending time at the family lake house and watching her daughter's many sports activities.

Colleen Marshall

When Dan isn't working as an MPS Technician, he is making music on his guitar or playing with his 4 dogs!

Dan Cooper

Dan is our Director of Technical Services, leading our Michigan and St. Louis tech department, and spends his weekends with his three young children and wife. He enjoys fly fishing and his favorite vacation spot is Mainstream National Forest.

Dan Driscoll

Danny is on the Continuous Improvement team, and is a Penn State super fan. Watching lots of sports and hanging out with friends and family is how he spends his weekends.

Danny Bailey

Dante joined the Sales Operations team in 2022. He loves watching sports, seeing live music, and travelling to Canada to see family.

Dante Giglio

Dennis is on our MPS Tech Team in Columbus, Ohio. He enjoys family vacations in St. Ignace, Michigan, checking out the latest movies and playing guitar.

Dennis Cramer

Diane works on our finance team out of the St. Louis imageOne office. Every year, she and her 2 friends try to walk the current year in miles... 2022 miles is the current goal!

Diane Syberg

Elaine enjoys her weekends as a "foodie"-- dining out or enjoying her trained-chef husband's cooking. Her role as Accounting Associate has her surrounded by numbers all day; and night she unwinds by reading.

Elaine Trotz

Em is our customer care team leader, and enjoys reading, hiking, cooking, and playing with her adorable daughter.

Em Minott

Fred is our go-to IT Guy, and also works on our Michigan MPS tech team. His weekends are filled trotting around with his equestrian daughter, and honing his Beer Sommelier skills.

Fred Patenaude

Garrett is our Staging Technician at imageOne. He has a love of graphic design and is always willing to go the extra mile for his team.

Garrett Burke

Jason is a service Tech in Toledo, He spent 22 years in the Navy on submarines, he is also an amusement park junkie and is currently mourning the top thrill dragster.

Jason Gerena

Jason leads our dynamic sales team with focus and passion. This Wisconsin resident is an avid movie watcher and says the hustle and bustle of New York makes it his preferred vacation spot. On weekends, you'll find him at the movies or spending time with family.

Jason Loker

It's no wonder our contract & billing supervisor has an excellent eye for a good deal. Jennifer is an expert estate sale shopper. A self-proclaimed 'weekend schlepper,' she devotes her time off to running around with her two girls and family.

Jennifer Johnson

For MPS Tech Jessica Stimson, a typical weekend consists of art projects, tending to houseplants, and spending time with friends.

Jessica Stimson

Jim is a MPS Technician at imageOne. He and his wife love to travel and see the world. He has some wonderful stories that he is happy to share.

Jim Canale

As owner and "Chief Idea Man," Joel keeps us all thinking like visionaries. A perfect day? Hanging with family and friends, hoops, and sushi. A recent convert to meditation, he brings a calm presence to the office.

Joel Pearlman

John Runion is an iO account manager, working out of our St. Louis office. He enjoys creating projects (birdhouses/lawn decorations) out of reclaimed wood from old pallets

John Runion

Jonah Garcia is one of our Ohio-based MPS Technicians.

Jonah Garcia

As imageOne president, Josh oversees our tech, customer care and warehouse teams who strive to deliver an Extraordinary Experience to every imageOne customer. Weekends and evenings are just as busy: with three kids under the age of 6, Josh and his wife enjoy busy weekends spent outdoors.

Josh Britton

Kathy leads our St. Louis office tech team. In her spare time, she loves creating art from found objects.

Kathy Epps

Karla's contagious laughter has filled our office for over 10 years. As our Senior Customer Care Rep, she is dedicated to making every customer interaction extraordinary. She enjoys running, coffee ice cream, and spending time with her family.

Karla Stickney

This NOLA-based MPS tech enjoys flipping furniture, gardening, and enjoys taking her dogs to the dog park on Sundays.

Kelli Eubanks

Kelly enjoys spending time with family or friends or trying to sneak in a quick trip up north when she can!

Kelly Roberts

When Kristy isn't working on accounting, she can be found swimming in her pool or going up north to spend time with her family!

Kristy VanDerWerken

When she's not handling Accounts Payable for iO, Laura enjoys walking her Siberian Husky, spending time with family, and rooting for both MSU and UofM teams.

Laura Ridella

Maggie joined the iO team in 2023. When she isn't selling printers, she is a Die hard Chicago Cubs and Buffalo Bills fan!

Maggie Geer

Matt joined the imageOne sales team in 2019, and brings over 30 years of managed print services experience. When he's not delivering extraordinary experiences to our customers, you can find him on the beach or spending time with his family. He has been known to rule the BBQ, too!

Matt Aron

Melina's is a part of imageOne's dynamic Managed Print Specialist team. She enjoys spending time with her daughters, soaking up the Florida sunshine, and volunteering in her community. Living in Central Florida, her family also loves all things Disney.

Melina East

Misty joined our team in 2021, with nearly 20 years of managed print services operations experience. Her hobbies include genealogy research, fishing, swimming, and spending time with family in her favorite spot: her backyard oasis.

Misty Conkle

Technician, Oak Park, MI

Marvin Jacobs

Technician, Oak Park, MI

Merrie Ridley

With over 40 years of industry experience, Murv delivers extraordinary MPS service experiences in the St. Louis area. He is also the author of 11 best-selling paranormal thriller novels.

Murv Sellers

With over 40 years of industry experience, Murv delivers extraordinary MPS service experiences in the St. Louis area. He is also the author of 11 best-selling paranormal thriller novels.

Nicholas Hienton

Customer Care Team Lead at imageOne

Nick Peoples

Paige is a customer care specialist at imageOne and enjoys baking and reading. On a typical weekend, she can be found reading, relaxing, or trying a new activity on Lake St. Clair in Michigan.

Paige Recor

Chief Financial Officer

Pat Hobby

Paul is on our Michigan MPS tech team, and spends his free time working on cars or taking care of yard work. His favorite place to vacation is northern Michigan.

Paul DePasquale

A Managed Print Technician at imageOne, Paul Gave enjoys spending time with friends and family, golfing, playing video games, and watching sports.

Paul Gave

RJ joined iO in 2022, bringing years of experience in program coordination, process improvement, and relationship-building to our Implementations Team. Weekends are spent relaxing with family, his partner and his two dogs Benjamin & Franklin. RJ's favorite getaway is Hawaii.

RJ Lonczkowski

As owner and co-CEO, Rob keeps our team grounded and grateful. He is an avid runner, competing in marathons across the country, but his favorite escape is being with his wife and two kids in Harbor Springs, Michigan.

Rob Dube

Our high-rolling business analyst loves his Las Vegas getaways. When he's not coming up with amazing solutions for our customers, you'll find him catching a Tigers game at Comerica Park.

Roger Repuyan

When Sebastian isn't working on printers, he can be found snowboarding.

Sebastian Gomez

Sheryl is part of our dynamic sales team. Her weekends are centered around spending time with her husband and 2 sons, and entertaining friends. Given her Starbucks habit, it's no surprise that her favorite ice cream flavor is Coffee.

Sheryl Laidlaw

Software Solutions Support, Raleigh, NC

Stephen Brunson

Tomas is an MPS technician supporting one of our downtown Detroit customers. Music is his passion, and he spends his weekends rockin' his guitar onstage. His love of music includes writing, recording, producing and engineering music as well. Tomas also enjoys camping in the wilderness and hanging out with his daughter.

Tomas Lopez

Tina is an Advanced MPS Tech on our Metro Detroit tech team, and spends her weekends walking in the park with family.

Tina Strawser

Victoria's detail-oriented, organized, resourceful nature made her the perfect addition to the iO team.

In addition to serving in the Army Reserves, Victoria and her family love taking their dog, Daisy, to the dog park while leaving their cat to relax at home. In her free time, she also loves needlepointing and computer gaming.

Victoria Halushka

Technician, Pikeville, KY

Two Guys and Some Blow Pops

A valuable lesson at an early age