The imageOne Way

imageOne's Purpose is to Deliver the X to everyone, every day, and every time. What is the X? The X is genuine care that consistently drives extraordinary energy, actions, and experiences.

Our business is to optimize your document environment by implementing a managed print program, automating your processes with efficient document workflows, and securing your documents by providing you with simple tools that protect your business.

By anticipating our customer's needs, helping them realize their business goals, and building meaningful connections, we create extraordinary relationships that last.

We’re easy, efficient, and reliable, and we are always improving. Our team is united by an unwavering commitment to client success. We are passionate about what we deliver and how we deliver it — and we are proud to call it the imageOneWay.

Our Values

Passion to Deliver the X

Everyone
Everyday
Every time

Always Improving

Learn
Grow
Innovate

eXtraordinary Execution

Easy
Efficient
Reliable

Open and Honest

Integrity
Humility
Vulnerability

imageOne Cares

Karla and Roger visited Forgotten Harvest where they bagged 4,600 lbs. of SlimJims for local people in need.

Jenn and her daughter scooped ice cream for Detroit Water Ice, whose initiative is to provide basic necessities and services to the homeless of Detroit.

Dawn volunteered at the Humane Society by cleaning cages and litter boxes, refilling food and water dishes, and giving each cat some much needed quality time.

Matt had the privilege of taking down the Healing Field flags that were placed in memory of the September 11 victims for his Community Day.

Josh and friends spent MLK day volunteering at the local schools by writing letters to first-responders, veterans, and soldiers serving abroad. They also helped prepare custom-made blankets for those in need.

Anthony, Chuck, Denny, and Ed passed out hot chocolate for the Make A Wish 5k and 15k participants.

Emily worked the phonebank at a radiothon supporting the Detroit Dog Rescue, who rescue nearly 80-100 dogs at any given time.

Matt and AJ spent their Saturday cleaning up the desert they frequent at. They inspired other hikers in the area to pick up trash as they go too!

Andrea spent her community day raising awareness on how to fund her Public Safety Department so that the local neighborhoods can get the treatment they deserve.

Connie and Sam traveled through the local neighborhoods and collected $300 worth of returnables for St. Mary’s Church Young Adult Philanthropy Fund.

Meet the Team

Weekends for AJ, our MPS technician in Scottsdale, AZ, include playing keyboards, grabbing lunch with friends and the occasional off-roading. He also enjoys YouTube and gaming with a side of vanilla ice cream.

AJ Anthony

Andrea has been with imageOne since 1995 as a Managed Print Specialist. She is an avid golfer and snowboarder, and mentors young ladies through Vista Maria. If you buy her an ice cream, please make it Pralines & Cream.

Andrea Ratajski

Andrew is on our Ohio MPS tech team, and loves to spend his weekends outdoors with friends and family. Cookouts, campfires, and geocaching all help him relax and unwind.

Andrew Walters

Brad enjoys spending time with the family on his boat, playing baseball and hiking. He joined our Managed Print Specialist team in 2013, and considers Jackson Hole, Wyoming his ideal vacation getaway.

Brad Foster

If you are calling imageOne, it is likely you'll get to hear the friendly voice of Carol on the other end. Carol joined our customer care team in 2019, and is a self-proclaimed adventure lover. Her favorites include festivals that are off the beaten path, hole in the wall restaurants, and hiking / backpacking / camping anywhere (but especially in National Parks).

Carol Plas

When he's not working as an MPS Technician, you'll find Chris making music. As a bassist with the symphonic octet Two Star Symphony, his nights and weekends are filled traveling to rehearsals and gigs with his wife.

Chris Bakos

Chris is a Managed Print Specialist, and spends his weekend as a "soccer dad." He is an avid outdoorsman and enjoys biking, skiing and hiking. His favorite vacation spot is Aspen or Vail, Colorado.

Chris Mee

Chuck works on our MPS tech team based in Columbus, Ohio. His weekends include lots of college football and a regular Sunday night bowling date with his wife.

Chuck Krebs

This proud Buckeye is an MPS Team Manager in Columbus. He watches Ohio State "dominate" athletics (his words), and coaches kids track and basketball. He breaks away from sports to complete his honey-do list and spends time with his wife and kids.

Colin Hansen

When she's not managing projects, Connie enjoys participating in community theatre productions and making music on her ukulele. Her weekends include lots of family time.

Connie Farlow

Dan is one of our MPS Technicians in Michigan, and spends his weekends with his two young children and wife, and working on home improvement projects. He enjoys fly fishing and his favorite vacation spot is Mainstream National Forest.

Dan Driscoll

Danny is on the sales operations team, and is a Penn State super fan. Watching lots of sports and hanging out with friends and family is how he spends his weekends.

Danny Bailey

Dawn handles our HR needs at iO, and most likely gets her peaceful, helpful attitude from teaching yoga. She enjoys travel, specifically any place with ancient ruins. She and her husband spend weekends relaxing and spoiling their dog.

Dawn Potter

Dennis is on our MPS Tech Team in Columbus, Ohio. He enjoys family vacations in St. Ignace, Michigan, checking out the latest movies and playing guitar.

Dennis Cramer

Elaine enjoys her weekends as a "foodie"-- dining out or enjoying her trained-chef husband's cooking. Her role as Accounting Associate has her surrounded by numbers all day; and night she unwinds by reading.

Elaine Trotz

Emily recently came back to her home state of Michigan after working in the beautiful Virgin Islands. When she is not working as the imageOne Controller, she enjoys spoiling her dogs and dining out with friends.

Emily Kmita

Em is on our customer care team, and enjoys reading, hiking, cooking and tossing toys around for her cat, Lionel.

Emily Minott

Emmy helps attract and develop top talent here at the company. Always looking for a reason to bring in balloons, she brings a fun and creative touch to every imageOne team event, and can be seen dancing through the office frequently.

Emmy Georgeson

Fred is our go-to IT Guy, and also works on our Michigan MPS tech team. His weekends are filled trotting around with his equestrian daughter, and honing his Beer Sommelier skills.

Fred Patenaude

Grace joined the imageOne in early 2020, bringing her passion and experience in traditional and digital marketing leadership to the team.

Grace's interests include spending time with her husband, daughter and her neighbors - who just happen to be her sisters!

Grace Andres

It's no wonder our contract & billing supervisor has an excellent eye for a good deal. Jennifer is an expert estate sale shopper. A self-proclaimed 'weekend schlepper,' she devotes her time off to running around with her two girls and family.

Jennifer Gillman

As owner and "Chief Idea Man," Joel keeps us all thinking like visionaries. A perfect day? Hanging with family and friends, hoops, and sushi. A recent convert to meditation, he brings a calm presence to the office.

Joel Pearlman

Jonah Garcia is one of our Ohio-based MPS Technicians.

Jonah Garcia

As imageOne president, Josh oversees our tech, customer care and warehouse teams who strive to deliver an Extraordinary Experience to every imageOne customer. Weekends and evenings are just as busy: with three kids under the age of 6, Josh and his wife enjoy busy weekends spent outdoors.

Josh Britton

Justin, our MPS technician in Des Moines, Iowa, completed the RAGBRAI, a 7-day bike tour across the state. He devotes his off time to operating the sound and media equipment in his church and for his favorite local country band-The Hebrons!

Justin Stufflebeem

Karla's contagious laughter has filled our office for over 10 years. As our Senior Customer Care Rep, she is dedicated to making every customer interaction extraordinary. She enjoys running, coffee ice cream, and spending time with her family.

Karla Stickney

'Outdoorsy' describes Kristy, our IT and Warehouse director. She loves spending weekends cycling and hiking - along with a visit to the local farmers market. Her favorite vacation spot is Key West.

Kristy Swope

When she's not handling Accounts Payable for iO, Laura enjoys walking her Siberian Husky, spending time with family, and rooting for both MSU and UofM teams.

Laura Ridella

If Liz's little family isn't heading to Michigan's "Up North," they are spending time around Kalamazoo. Liz enjoys trying new restaurants, hiking and seeing new movies. Sunday brunch is pretty much a guarantee!

Liz Baleja

Marcus spends his days providing amazing service to our downtown Detroit customers. He creates music and has played his own creations at several imageOne events.

Marcus Whitted

Matt joined the imageOne sales team in 2019, and brings over 30 years of managed print services experience. When he's not delivering extraordinary experiences to our customers, you can find him on the beach or spending time with his family. He has been known to rule the BBQ, too!

Matt Aron

Melina's typical weekend includes working out, exercising her dog, visiting with friends & family, and trying new recipes with her sous-chef/husband. She is part of imageOne's dynamic Managed Print Specialist team.

Melina East

Nicholas is our Associate Director, and spends his time off updating his house and making memories with his wife and son. After a full day of work, he enjoys relaxing in the hot tub. Favorite ice cream: Vanilla.

Nicholas Hienton

Paul is on our Michigan MPS tech team, and spends his free time working on cars or taking care of yard work. His favorite place to vacation is northern Michigan.

Paul DePasquale

Rachel Meyers-Hawk joined the marketing team in 2019 as our content specialist. She resides in Colorado with her husband, dog, and two cats. We think it's pretty awesome that competitive air guitar is one of her hobbies.

Rachel Meyers-Hawk

As owner and co-CEO, Rob keeps our team grounded and grateful. He is an avid runner, competing in marathons across the country, but his favorite escape is being with his wife and two kids in Harbor Springs, Michigan.

Rob Dube

Our high-rolling business analyst loves his Las Vegas getaways. When he's not coming up with amazing solutions for our customers, you'll find him catching a Tigers game at Comerica Park.

Roger Repuyan

Ryan is on our Metro Detroit MPS tech team, and spends his weekends remodeling his new home and working towards his pilots license.

Ryan Stark

Sheryl is part of our dynamic sales team. Her weekends are centered around spending time with her husband and 2 sons, and entertaining friends. Given her Starbucks habit, it's no surprise that her favorite ice cream flavor is Coffee.

Sheryl Laidlaw

Stephanie joined the iO team in 2019, relocating to beautiful St. Joseph, MI from Houston, Tx. Her extensive background in the industry and her incredible energy and passion to deliver the X makes her a perfect fit for the imageOne family.

Stephanie Pearson

Stephen joined imageOne as our VP of Sales in 2019, bringing over 30 years of industry experience with him to lead our dynamic sales team. His children and 8 grandchildren keep him busy on the weekends.

Stephen Hurt

Tomas is an MPS technician supporting one of our downtown Detroit customers. Music is his passion, and he spends his weekends rockin' his guitar onstage. His love of music includes writing, recording, producing and engineering music as well. Tomas also enjoys camping in the wilderness and hanging out with his daughter.

Tomas Lopez

Tracey Iverson

Tina is on our Metro Detroit MPS tech team, and spends her weekends walking in the park with family.

Two Guys and Some Blow Pops

A valuable lesson at an early age