The imageOne Way

imageOne's Purpose is to Deliver the X to everyone, every day, and every time.

What is the X? The X is genuine care that consistently drives extraordinary energy, actions, and experiences.

Our business is to optimize your print and document environment by implementing a managed print program. We support your team in creating a better office workflow by automating your document process, securing your print devices, and providing you with the latest tools and software that protect your organization from data breaches and cyberattacks.

We are proudly an HP-certified print partner. That means that our print techs literally have HP on speed dial for everything from tricky print problems to device, product, and software recommendations. We also work closely with major manufacturers including Xerox, Canon, Brother, and Minolta.

By anticipating your needs, we'll help you realize your business goals. With meaningful connections, we create extraordinary relationships that last. Our team is united by an unwavering commitment to client success. We are passionate about what we deliver and how we deliver it — and we are proud to call it the imageOne Way.

Our Values

Passion to Deliver the X

Everyone
Everyday
Every time

Always Improving

Learn
Grow
Innovate

eXtraordinary Execution

Easy
Efficient
Reliable

Open and Honest

Integrity
Humility
Vulnerability

imageOne Cares

Karla and Roger visited Forgotten Harvest where they bagged 4,600 lbs. of SlimJims for local people in need.

Jenn and her daughter scooped ice cream for Detroit Water Ice, whose initiative is to provide basic necessities and services to the homeless of Detroit.

Dawn volunteered at the Humane Society by cleaning cages and litter boxes, refilling food and water dishes, and giving each cat some much needed quality time.

Matt had the privilege of taking down the Healing Field flags that were placed in memory of the September 11 victims for his Community Day.

Josh and friends spent MLK day volunteering at the local schools by writing letters to first-responders, veterans, and soldiers serving abroad. They also helped prepare custom-made blankets for those in need.

Anthony, Chuck, Denny, and Ed passed out hot chocolate for the Make A Wish 5k and 15k participants.

Emily worked the phonebank at a radiothon supporting the Detroit Dog Rescue, who rescue nearly 80-100 dogs at any given time.

Matt and AJ spent their Saturday cleaning up the desert they frequent at. They inspired other hikers in the area to pick up trash as they go too!

Andrea spent her community day raising awareness on how to fund her Public Safety Department so that the local neighborhoods can get the treatment they deserve.

Connie and Sam traveled through the local neighborhoods and collected $300 worth of returnables for St. Mary’s Church Young Adult Philanthropy Fund.

Meet the Team

Ameera is an MPS technician supporting one of our downtown Detroit customers. Most weekends, you'll find her in the ring at regional dog shows, competing with her Borzoi.

Ameera Hoffman

Andrea has been with imageOne since 1995 as a Managed Print Specialist. She is an avid golfer and snowboarder, and mentors young ladies through Vista Maria. If you buy her an ice cream, please make it Pralines & Cream.

Andrea Ratajski

Andrew is on our Ohio MPS tech team, and loves to spend his weekends outdoors with friends and family. Cookouts, campfires, and geocaching all help him relax and unwind.

Andrew Walters

Brad enjoys travel, spending time with his family, playing baseball, and hiking. He joined our Managed Print Specialist team in 2013, and considers Jackson Hole, Wyoming his ideal vacation getaway.

Brad Foster

If you are calling imageOne, it is likely you'll get to hear the friendly voice of Carol on the other end. Carol joined our customer care team in 2019, and is a self-proclaimed adventure lover. Her favorites include festivals that are off the beaten path, hole in the wall restaurants, and hiking / backpacking / camping anywhere (but especially in National Parks).

Carol Plas Lemley

When he's not working as an MPS Technician, you'll find Chris making music. As a bassist with the symphonic octet Two Star Symphony, his nights and weekends are filled traveling to rehearsals and gigs with his wife.

Chris Bakos

Chris is an avid outdoorsman and enjoys biking, skiing, and hiking. His favorite vacation spot is Aspen or Vail, Colorado. Chris is a managed print specialist on our sales team.

Chris Mee

Chuck works on our MPS tech team based in Columbus, Ohio. His weekends include lots of college football and a regular Sunday night bowling date with his wife.

Chuck Krebs

Chris has nearly 40 years of experience as an MPS technician and works out of the iO St. Louis office. As an avid deer hunter, he loves the fall and getting out into the woods deer hunting with his daughter.

Chris Christeson

This proud Buckeye is our Associate Director of Remote Services in Columbus. He watches Ohio State "dominate" athletics (his words), and coaches kids track and basketball. He breaks away from sports to complete his honey-do list and spends time with his wife and kids.

Colin Hansen

Colleen joined our growing sales team in 2021, and enjoys watching and playing sports. She plays in a recreational sand volleyball league year-round and volunteers for various nonprofit organizations in the Chicago area that focus on fighting extreme poverty and giving back to underprivileged communities. She enjoys spending time at the family lake house and watching her daughter's many sports activities.

Colleen Marshall

When she's not managing projects, Connie enjoys participating in community theatre productions and making music on her ukulele. Her weekends include lots of family time.

Connie Farlow

Dan is our Director of Technical Services, leading our Michigan and St. Louis tech department, and spends his weekends with his three young children and wife. He enjoys fly fishing and his favorite vacation spot is Mainstream National Forest.

Dan Driscoll

Danny is on the sales operations team, and is a Penn State super fan. Watching lots of sports and hanging out with friends and family is how he spends his weekends.

Danny Bailey

Danny joined the imageOne team in 2021 as a staging technician. He enjoys biking, figure building, and spending time with his wife and children. Favorite ice cream flavor: Strawberry.

Danny Cuadrio

Dawn works on our finance team, and most likely gets her peaceful, helpful attitude from teaching yoga. She enjoys travel, specifically any place with ancient ruins. She and her husband spend weekends relaxing and spoiling their dog.

Dawn Potter

Dennis is on our MPS Tech Team in Columbus, Ohio. He enjoys family vacations in St. Ignace, Michigan, checking out the latest movies and playing guitar.

Dennis Cramer

Diane works on our finance team out of the St. Louis imageOne office. Every year, she and her 2 friends try to walk the current year in miles... 2022 miles is the current goal!

Diane Syberg

Elaine enjoys her weekends as a "foodie"-- dining out or enjoying her trained-chef husband's cooking. Her role as Accounting Associate has her surrounded by numbers all day; and night she unwinds by reading.

Elaine Trotz

Emily recently came back to her home state of Michigan after working in the beautiful Virgin Islands. When she is not working as the imageOne Controller, she enjoys spoiling her dogs and dining out with friends.

Emily Kmita

Em is our customer care team leader, and enjoys reading, hiking, cooking, and playing with her adorable daughter.

Em Minott

Fred is our go-to IT Guy, and also works on our Michigan MPS tech team. His weekends are filled trotting around with his equestrian daughter, and honing his Beer Sommelier skills.

Fred Patenaude

Jason leads our dynamic sales team with focus and passion. This Wisconsin resident is an avid movie watcher and says the hustle and bustle of New York makes it his preferred vacation spot. On weekends, you'll find him at the movies or spending time with family.

Jason Loker

It's no wonder our contract & billing supervisor has an excellent eye for a good deal. Jennifer is an expert estate sale shopper. A self-proclaimed 'weekend schlepper,' she devotes her time off to running around with her two girls and family.

Jennifer Gillman

As owner and "Chief Idea Man," Joel keeps us all thinking like visionaries. A perfect day? Hanging with family and friends, hoops, and sushi. A recent convert to meditation, he brings a calm presence to the office.

Joel Pearlman

John Runion is an iO account manager, working out of our St. Louis office. He enjoys creating projects (birdhouses/lawn decorations) out of reclaimed wood from old pallets

John Runion

Jonah Garcia is one of our Ohio-based MPS Technicians.

Jonah Garcia

As imageOne president, Josh oversees our tech, customer care and warehouse teams who strive to deliver an Extraordinary Experience to every imageOne customer. Weekends and evenings are just as busy: with three kids under the age of 6, Josh and his wife enjoy busy weekends spent outdoors.

Josh Britton

Justin relocated to Livermore, CA to serve as an MPS technician at one of our customer sites. While in his home state of Iowa, he completed the RAGBRAI, a 7-day bike tour across the state.

Justin Stufflebeem

Kathy leads our St. Louis office tech team. In her spare time, she loves creating art from found objects.

Kathy Epps

Karla's contagious laughter has filled our office for over 10 years. As our Senior Customer Care Rep, she is dedicated to making every customer interaction extraordinary. She enjoys running, coffee ice cream, and spending time with her family.

Karla Stickney

When she's not handling Accounts Payable for iO, Laura enjoys walking her Siberian Husky, spending time with family, and rooting for both MSU and UofM teams.

Laura Ridella

Marcus spends his days providing amazing service to our downtown Detroit customers. He creates music and has played his own creations at several imageOne events.

Marcus Whitted

Matt joined the imageOne sales team in 2019, and brings over 30 years of managed print services experience. When he's not delivering extraordinary experiences to our customers, you can find him on the beach or spending time with his family. He has been known to rule the BBQ, too!

Matt Aron

Melina's typical weekend includes working out, exercising her dog, visiting with friends & family, and trying new recipes with her sous-chef/husband. She is part of imageOne's dynamic Managed Print Specialist team.

Melina East

Michael is an MPS technician supporting one of our California customers. His passions include interior design and pineapple sherbet ice cream.

Michael Galindez

Misty joined our team in 2021, with nearly 20 years of managed print services operations experience. Her hobbies include genealogy research, fishing, swimming, and spending time with family in her favorite spot: her backyard oasis.

Misty Conkle

With over 40 years of industry experience, Murv delivers extraordinary MPS service experiences in the St. Louis area. He is also the author of 11 best-selling paranormal thriller novels.

Murv Sellars

Nicholas is our VP of Service, and spends his time off updating his house and making memories with his wife and kids. After a full day of work, he enjoys relaxing in the hot tub. Favorite ice cream: Vanilla.

Nicholas Hienton

Paul is on our Michigan MPS tech team, and spends his free time working on cars or taking care of yard work. His favorite place to vacation is northern Michigan.

Paul DePasquale

RJ joined iO in 2022, bringing years of experience in program coordination, process improvement, and relationship-building to our Implementations Team. Weekends are spent relaxing with family, his partner and his two dogs Benjamin & Franklin. RJ's favorite getaway is Hawaii.

RJ Lonczkowski

As owner and co-CEO, Rob keeps our team grounded and grateful. He is an avid runner, competing in marathons across the country, but his favorite escape is being with his wife and two kids in Harbor Springs, Michigan.

Rob Dube

Our high-rolling business analyst loves his Las Vegas getaways. When he's not coming up with amazing solutions for our customers, you'll find him catching a Tigers game at Comerica Park.

Roger Repuyan

Ryan is on our Metro Detroit MPS tech team, and spends his weekends remodeling his new home and working towards his pilots license.

Ryan Stark

Sheryl is part of our dynamic sales team. Her weekends are centered around spending time with her husband and 2 sons, and entertaining friends. Given her Starbucks habit, it's no surprise that her favorite ice cream flavor is Coffee.

Sheryl Laidlaw

Stephanie joined the iO team in 2019, relocating to beautiful St. Joseph, MI from Houston, Tx. Her extensive background in the industry and her incredible energy and passion to deliver the X makes her a perfect fit for the imageOne family.

Stephanie Pearson

Tomas is an MPS technician supporting one of our downtown Detroit customers. Music is his passion, and he spends his weekends rockin' his guitar onstage. His love of music includes writing, recording, producing and engineering music as well. Tomas also enjoys camping in the wilderness and hanging out with his daughter.

Tomas Lopez

Tina is an Advanced MPS Tech on our Metro Detroit tech team, and spends her weekends walking in the park with family.

Tina Strawser

Victoria joined our dynamic sales team in 2021. She recently relocated to Texas with her husband and cat, and enjoys working out and exploring her new town.

Victoria Gosse

Victoria's detail-oriented, organized, resourceful nature made her the perfect addition to the iO team.

In addition to serving in the Army Reserves, Victoria and her family love taking their dog, Daisy, to the dog park while leaving their cat to relax at home. In her free time, she also loves needlepointing and computer gaming.

Two Guys and Some Blow Pops

A valuable lesson at an early age