Manufacturing company reduces costs and increases efficiencies with imageOne managed print program
Manfucturing Case Study
Overview
A leading manufacturer faced rising costs, inefficiencies, and user frustrations due to a fragmented and reactive print environment. imageOne partnered with the client to implement a customized Managed Print Program, transforming their print infrastructure to reduce waste, optimize device placement, and improve the end-user experience. The result was a leaner, smarter, and significantly more cost-effective print operation.

Significant Cost Savings
Generated $67,720 in savings

Reduction in Print
20% print reduction reached

Increased Efficiencies
Implemented remote toner monitoring, created one easy service experience, and one simple, monthly invoice
Challenges
The client was burdened by a high total cost of ownership, poor visibility into usage and spending, and a disjointed service model that disrupted workflows and drained IT resources.
Lack of Visibility and Overspending
- The company had no centralized system to track print-related expenses or usage, leading to unchecked costs and inefficiencies.
Equipment Misalignment and Frustrated Users
- Devices were either excessive, in the wrong places, or not built for the harsh manufacturing environment, which led to frequent breakdowns and user dissatisfaction.
High IT Involvement and Service Inconsistencies
- IT staff were consumed by print-related issues due to a reactive service model and a lack of standardization, diverting attention from critical operations.
Solutions
imageOne partnered with the manufacturing client to deliver a comprehensive Managed Print Services program tailored to their unique environment. The solution began with an in-depth assessment of every print device, location, and departmental need. By right-sizing the fleet with durable, multifunctional, and strategically placed devices, imageOne optimized functionality and minimized waste. Advanced software was implemented to control unnecessary printing, and remote toner monitoring streamlined supply management. The end result was a simplified, proactive print infrastructure that reduced IT burden and vastly improved the user experience.
Full Print Environment Assessment
- imageOne physically mapped all equipment, measured usage, and collaborated with stakeholders to understand departmental needs, laying the groundwork for optimization.
Strategic Equipment Placement and Durable Devices
- The team recommended and installed the right devices in the right locations, favoring multifunctional, networked, and rugged equipment to withstand the manufacturing setting.
Simplified Support and Automated Supplies
- By implementing remote toner monitoring and a single, streamlined service model, imageOne reduced IT burden and ensured a consistent, frustration-free experience for users.
Results
By implementing imageOne’s Managed Print Services program, the manufacturer significantly improved operational efficiency, reduced costs, and enhanced the user experience. Through smarter device placement, automated supply management, and a consolidated service model, the organization gained control over its print environment. The program allowed teams to refocus on their core work, while savings and process improvements added measurable value across departments.
Significant Cost Savings
- The company achieved a 20–30% reduction in total print-related costs, including $67,720 in annual savings from reduced print volume alone.
Increased Staff Efficiency
- With reliable devices, proactive service, and fewer interruptions, employees could work more effectively and spend less time managing printing issues.
Simplified IT and Service Management
- Remote toner monitoring, durable equipment, and a single monthly invoice drastically reduced the IT team’s workload and improved the overall service experience.
Let’s Talk About Your Needs
Whether you need streamlined print management, enhanced security, document automation, or improved efficiency, we’re here to help.