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12 Essential IT Help Desk Best Practices

A survey by Robert Half Technology found that office workers waste an average of 22 minutes each day dealing with...
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multiple office printers in a line

How to Update Printer Firmware Fleetwide

Printers often lack the dedicated resources–both in personnel and budget–that servers receive. In this guide, we explore actionable strategies and...
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Why is My Printer Taking So Long to Print? Common Causes and Easy Fixes for Slow Printing

Understanding the potential causes of slow printing is key to effective and quick troubleshooting. In this troubleshooting guide, we'll explore...
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How Do I Secure My Wireless Printers at the Office?

Without the proper setup, security software, and end-user training, the only thing standing between a hacker and access to your...
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How to Keep IT Projects Moving Despite Supply Chain Challenges

Like many industries, printer and copier manufacturers are experiencing the effects of worldwide supply chain issues. A combination of factors...
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Two Shocking Security Risks Hidden Inside Your Office Printer

Life in the IT department or as CIO can often be a stressful one. Not only are you busy with...
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4 Reasons Your Printer Keeps Jamming and How to Fix Them

You’re finally ready to print out a big project or important document only for some pesky paper to get stuck...
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How to Troubleshoot Your Own Printer Problems Before Calling IT

When it comes to fixing common printer issues, many problems can actually be resolved by YOU! By not calling in...
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Printer Troubleshooting 101: How to Fix 8 Common Print Device Problems

Nothing is more frustrating than running into printing problems—and usually it's right before a tight deadline or the end of...
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