Our Team:

When we asked our partners about our customer service, 100 percent of respondents rated their experience to be either good, great or outstanding. Our commitment to providing extraordinary customer service and sustainable managed print solutions drive our work every day.


Meet the people dedicated to exceeding your expectations:

Andrea Gornick
Andrea has been with imageOne since 1995 as a Managed Print Specialist. She is an avid golfer and snowboarder, and mentors young ladies through Vista Maria. If you buy her an ice cream, please make it Pralines & Cream.
Andrew Walters
Andrew is on our Ohio MPS tech team, and loves to spend his weekends outdoors with friends and family. Cookouts, campfires, and geocaching all help him relax and unwind.
Anthony Walsh
When Anthony isn't working as an MPS Team Lead, he spends time with his family. He is an avid board and card game player, and has a goal to develop his own game.
Brad Foster
Brad enjoys spending time with the family on his boat, playing baseball and hiking. He joined our Managed Print Specialist team in 2013, and considers Jackson Hole, Wyoming his ideal vacation getaway.
Brad Hacker
Brad is one of our MPS Technicians, and enjoys spending time outdoors hiking. If he's not spending time with his kids, you'd likely find him weight lifting, watching sports, or perhaps indulging in a scoop of coffee ice cream.
Brandon Makowski-King
This MPS technician couldn't be located in a better place - The Motor City. Brandon spends his free time working on his prize '64 Chevy Pick-Up (we are all waiting for a ride). He loves to spend time at his family cottage in Northern Michigan with his wife and two children.
Bryan Fatka
By day, Bryan is our Technical Solutions Specialist. By night, he is a Grill Master, known for creating amazing meals from his wood smoker. Bryan recently relocated to Michigan from Iowa with his wife and son.
Chris Beltowski
Chris, our Vice President of Services, enjoys spending time with his (4) daughters and his wife. A typical weekend includes serving at his church Mass and ends with a favorite Sunday night meal: Pizza!
Chris Mee
Chris is our Vice President of Sales, and spends his weekend as a "soccer dad." He is an avid outdoorsman and enjoys biking, skiing and hiking. His favorite vacation spot is Aspen or Vail, Colorado.
Chris Bakos
When he's not working as an MPS Technician, you'll find Chris making music. As a bassist with the symphonic octet Two Star Symphony, his nights and weekends are filled traveling to rehearsals and gigs with his wife.
Colin Hansen
This proud Buckeye is an MPS team lead in Columbus. He watches Ohio State "dominate" athletics (his words), and coaches kids track and basketball. He breaks away from sports to complete his honey-do list and spends time with his wife and kids.
Connie Farlow
When she's not managing projects, Connie enjoys participating in community theatre productions and making music on her ukulele. Her weekends include lots of family time.
Cynthia Di Iacovo
Cynthia's sunny personality radiates through the company as she keeps the warehouse in tip-top shape and makes every customer delivery with a smile. Her warmheartedness continues through all of her volunteerism with the local VFW.
Dan Driscoll
Dan is one of our MPS Technicians in Michigan, and spends his weekends with his two young children and wife, and working on home improvement projects. He enjoys fly fishing and his favorite vacation spot is Mainstream National Forest.
Dawn Potter
Dawn is on our customer care team, and most likely gets her peaceful, helpful attitude from teaching yoga. She enjoys travel, specifically any place with ancient ruins. She and her husband spend weekends relaxing and spoiling their dog.
Dennis Cramer
Dennis is on our MPS Tech Team in Columbus, Ohio. He enjoys family vacations in St. Ignace, Michigan, checking out the latest movies and playing guitar.
Doug Heater
When he's not working with our Ohio MPS technician team, Doug enjoys hanging out with friends and Cosplay. Any time he can, he gets out of the city and vacations in a rural setting. He's a mint chocolate chip ice cream lover.
Ed Butts
Ed is on our MPS Tech Team in Columbus, Ohio. He enjoys keeping active with his daughter - swimming, hiking and biking. Woodworking, painting, and drawing bring out his creative side.
Elaine Trotz
Elaine enjoys her weekends as a "foodie"-- dining out or enjoying her trained-chef husband's cooking. Her role as Accounting Associate has her surrounded by numbers all day; and night she unwinds by reading.
Emily Kmita
Emily recently came back to her home state of Michigan after working in the beautiful Virgin Islands. When she is not working as the imageOne Controller, she enjoys spoiling her dogs and dining out with friends.
Emmy Georgeson
Emmy helps attract and develop top talent here at the company. Always looking for a reason to bring in balloons, she brings a fun and creative touch to every imageOne team event, and can be seen dancing through the office frequently.
Fred Patenaude
Fred is our go-to IT Guy, and also works on our Michigan MPS tech team. His weekends are filled trotting around with his equestrian daughter, and honing his Beer Sommelier skills.
Grace Mary Bertolone
Grace Mary has been our Bookkeeper for over 15 years, and enjoys fishing, sewing and reading. Her favorite vacation spot is "up north" in Mio, Michigan. Favorite ice cream: Vanilla.
Jennifer Urban
It's no wonder our contract & billing supervisor has an excellent eye for a good deal. Jennifer is an expert estate sale shopper. A self-proclaimed 'weekend schlepper,' she devotes her time off to running around with her two girls and family.
Joe Schmalhofer
MPS Tech by day, outdoorsman by night. Joe enjoys freshwater fishing, woodworking, and spending time with his wife and friends. Vacationing along the New England coast is his happy place.
Joel Pearlman
As owner and "Chief Idea Man," Joel keeps us all thinking like visionaries. A perfect day? Hanging with family and friends, hoops, and sushi. A recent convert to meditation, he brings a calm presence to the office.
Jon Clark
When he's not cheering on the Packers, Jon enjoys attending festivals and outdoor events with his fiancee.
Jon Dickinson
This proud San Francisco Giants fan spends weekends catching a game or camping in the family RV. Jon is our MPS Team Lead in California, and loves the beach, the mountains and specifically Tahoe.
Jonah Garcia
Jonah supports our Columbus, Ohio MPS customers by day, and spends his evenings and weekends bowling, playing basketball and relaxing with his wife and son. If you're buying him ice cream, make it Cookies & Cream!
Josh Miller
Our MPS technician, based in Gainesville, Florida, Josh loves to vacation in western Pennsylvania to see his family. He is a devoted video gamer, but could be tempted to take a break for Moostracks ice cream.
Justin Stufflebeem
Justin, our MPS technician in Des Moines, Iowa, completed the RAGBRAI, a 7-day bike tour across the state. He devotes his off time to operating the sound and media equipment in his church and for his favorite local country band-The Hebrons!
Karla Stickney
Karla's contagious laughter has filled our office for over 10 years. As Customer Care Manager, she is dedicated to making every customer interaction a positive one. She enjoys running, coffee ice cream, and spending time with her family.
Kristy Swope
'Outdoorsy' describes Kristy, one of our MPS Team Leads based in Pennsylvania, perfectly. She loves spending weekends cycling and hiking - along with a visit to the local farmers market. Her favorite vacation spot is Key West.
Matthew Porter
When Matt is not working on our MPS Technician team, he's likely barking out orders as Sergeant Porter for the U.S. Army. He enjoys weight lifting and spending time with friends.
Mitch Grant
When he's not working on our Des Moine MPS tech team, Mitch spends his time saving the world--the gaming world, that is. He is an avid competitive gamer who relaxes by catching up with friends and playing pool. Superman ice cream is his favorite cool treat
Nicholas Hienton
Nicholas is one of our MPS Team Leads, and spends his time off updating his house and making memories with his wife and son. After a full day of work, he enjoys relaxing in the hot tub. Favorite ice cream: Vanilla.
Paul DePasquale
Paul is on our Michigan MPS tech team, and spends his free time working on cars or taking care of yard work. His favorite place to vacation is northern Michigan.
Peter Martin
Peter is on our Ohio MPS team, but his heart belongs in Michigan! One of his favorite hobbies is cheering on the Detroit Tigers, Red Wings, U of M and the Lions. Peter's love for travel means most weekends are spent on-the-go.
Rob Dube
Owner and "President of all things Mindful," Rob keeps our team grounded and grateful. He is an avid runner, competing in marathons across the country, but his favorite escape is being with his wife and two kids in Harbor Springs, Michigan.
Rachel Reardon
Our multilingual (count: 3!) marketing director loves to travel and read old literature. On weekends, she can be found exploring Detroit, pouring over design blogs and practicing French verb conjugations.
Roger Repuyan
Our high-rolling business analyst loves his Las Vegas getaways. When he's not coming up with amazing solutions for our customers, you'll find him catching a Tigers game at Comerica Park.
Ryan Stark
Ryan is on our Metro Detroit MPS tech team, and spends his weekends remodeling his new home.
Samantha Schettner
Sam is part of our Customer Care Team, and enjoys relaxing with her husband and extended family. Naps, Sunday dinner with her parents, and lots of outdoor activities make up a typical weekend.
Sheryl Laidlaw
Sheryl is part of our dynamic sales team. Her weekends are centered around spending time with her husband and 2 sons, and entertaining friends. Given her Starbucks habit, it's no surprise that her favorite ice cream flavor is Coffee.
Tracey Iverson
When she's not handling our marketing, Tracey spends time with her three children and plots vacation getaways with her husband. Every Sunday, you'll find her in the kitchen creating breakfast magic, then avoiding the cleanup.
Marcus Whitted
Marcus spends his days providing amazing service to our downtown Detroit customers.
Laura Ridella
When she's not handling Accounts Payable for iO, Laura enjoys walking her Siberian Husky, spending time with family, and rooting for both MSU and UofM teams.